What Do We Do?

What do we do?  CTCs are much more than just internet enabled centres.  They are quite simply the hub of their communities.  Each individual CTC  knows their area, the community, local media and local socio and economic environment. They deliver a wide range of services including:

  • Communication services – Internet, email, fax,  videoconferencing, webcasts, podcasts and other online services and information;

  • Community education, community consultation, and community engagement;

  • Online government and  e-government solutions for all tiers of government including labour/work participation schemes such as Work for the Dole, telehealth and telelaw;

  • Education and training services - basic ICT training, accredited training courses, TAFE and vocational training, industry and business training, online training facilitation and support;

  • IT services such as technical support, computer maintenance, website development, and desktop publishing;

  • Economic development – business skills training, ecommerce, business assistance, marketing material, job creation and volunteer training;

  • Social development services - support programs for youth, children, the aged and people with disabilities;

  • Community development services, community newspapers, bulletins, tourist and heritage information, library services. 

Many of the centres are quality suppliers, that is they have been assessed against ISO9000 customer service standards, and the process of accreditation is on-going. All centres run regional and state-wide services for government and private organizations who wish to reach clients through seminars, conferences and training programs.

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  • 17 Jun 2015 1:56 PM | Linda Woodrow (Administrator)

    Welcome to our new Marketing and Partnerships Development Manager - Peter Kinnaird


    Peter grew up in a small country town in Central West NSW.  He has a background in finances, accounting, auditing and marketing and an extensive knowledge of a wide range of industries.  Peter has strong business structural and operational capabilities, excellent analytical, research and product development skills, and a commitment to improving businesses, products and services.  Peter’s core skill is in finding a way to make ideas into reality. We are very pleased to have him on the team and looking forward to finding new partners to work with delivering services into rural NSW.


  • 26 May 2015 9:12 AM | Linda Woodrow (Administrator)


    Farmers in the north west of NSW have been suffering through what some declare the worst drought in memory. It takes a huge financial and environmental toll, but an even bigger human one.  Centacare New England North West provides counsellors and psychologists to offer drop - in counselling and emotional support through its Rural Resilience Drought Program.  After recent hopeful rain and a federal budget with some useful drought assistance, Gary Wooldridge at Pilliga Community Technology Centre was interviewed by Prime News about the effect it would have.  


    Outreach services like the Rural Resilience Drought Program are critical to the sustainability of rural communities.  CTC@Pilliga hosts a large range of outreach health, mental health, employment, disability support,  domestic violence, adult education, legal, business, and financial services.  


    You can see the full interview at https://au.prime7.yahoo.com/n2/news/a/-/local/28197401/budget-hits-drought-mark-video/

  • 02 Apr 2015 10:59 AM | Linda Woodrow (Administrator)
    Learning to use an iPad at CTC@Eden
  • 26 Mar 2015 5:31 PM | Linda Woodrow (Administrator)

    Have a look at Madeleine Simmond's video of Seniors Week at Pilliga, and be inspired!

    Be Inspired Pilliga CTC with Pilliga CWA

    Posted by Pilliga CTC on Monday, March 23, 2015


    Be Inspired NSW Seniors Week Computer Class @ Pilliga CWA

  • 04 Mar 2015 2:38 PM | Linda Woodrow (Administrator)


    Here we are, technology centres, and very experienced and expert at collaborating online through web conferencing and teleconferencing and cloud based project management.  But every few years it is so inspiring to meet in person.  


    The strategic planning meeting in Sydney last week saw the CTCAssociation board holed up for two days of deliberations about how best to support the network.  We heard how tough many rural communities are doing it, especially western communities impacted by drought.


    (From left) Helen Campbell from Sussex Inlet, Sally Capel from Trundle, Gary Wooldridge from Pilliga,  Clare Whiter from  Eden, Linda Woodrow from Kyogle, Michael Humphery from Mudgee, Monica Engel from Robertson and more recently Orange, Alison Turner our external rep,  and Colin Kemp from Bowraville.


    The meeting came up with some solid outcomes and members can expect a report soon.  

  • 12 Nov 2014 3:39 PM | Linda Woodrow (Administrator)

     Our Executive Officer, Colin Kemp, recently attended the launch of the Small Business Friendly Council Program and is pictured here with Commissioner Robyn Hobbs OAM.


     NSW Small Business Commissioner Robyn Hobbs said the SBFC Program was a welcome initiative for the approximately 689,000 small businesses in NSW. “Small businesses are the powerhouse of the NSW economy, and it is vital we ensure they have ample opportunity for growth and sustainability through improved relationships with government,” Ms Hobbs said. 


    Community Technology Centres around the state provide a range of services to small businesses, including access to Fair Trading NSW and NSW Industrial Relations webinars, supported access to federal and state government online services such as Service NSW and ATO, training in business planning, bookkeeping and marketing, and a range of local services.  

  • 17 Sep 2014 2:14 PM | Linda Woodrow (Administrator)

    This lovely little story shows what a difference CTCs make in the lives of ordinary people.  "Errol came in to our centre to submit his mandatory Centrelink report. He had never used a computer before but the nearest full service centre was over 50 kilometres away so he was stuck.  He struggled for a bit then came to the counter to ask for help. 


    Errol has come such a long way from that initial encounter. He has now progressed to the stage that he can do the process on his own, and now realises how much can be done on a computer. He has, at his son’s urging, bought himself an ipad. He can take and email photos, and report to Centrelink  from home. He has set all the clocks around the world, and has managed to take a screen shot and save it as a photo. 


    Errol still needs a bit of assistance, but has come to some ipad training sessions here at the centre and will be back for more. It has made such a difference to his ability to keep in touch with family, find the services he needs, and find ways he can contribute to the community."


  • 29 May 2014 10:20 AM | Linda Woodrow (Administrator)
     
  • 29 May 2014 10:16 AM | Linda Woodrow (Administrator)
    Congratulations to all the graduates of the Bourke, Enngonia and Wilcannia Adult Literacy Campaign. Your effort, commitment and determination have made a huge difference in your communities and is going a long way in making a bright future for the next generation.

    CTC Association is proud to be involved in this program. The Literacy for Life Foundation is a partnership between the Lowitja Institute, indigenous campaigner Jack Beetson and Australian construction company Brookfield Multiplex. CTC Association has been involved in providing IT resources and access to training for local teachers and facilitators. CTCA Chair, Gary Wooldrige, says he is extremely pleased to see the difference it is making. "Talking with the students, their reading and writing has improved so much, and the smile on their faces when they read to you - it's overwhelming to see these laptops and computers are working under this program with the CTCA involved."

    The graduation ceremony was attended by a big mob of dignitaries, including Ngemba elder Alistair Ferguson, Mr Jack Beetson, Ms Donna Ah Chee Chair of the Literacy for Life Foundation, Mr Phil Gould from the Penrith Panthers, and Ambassador to Australia from Republic of Cuba His Excellency Mr Pedro Monzon.
    It was a wonderful opportunity for people from these remote communities to meet those who have been instrumental in making the program happen.  

    We look forward to many more!
  • 10 Oct 2013 3:20 PM | Linda Woodrow (Administrator)
    Since early 2009, CTC Association has been working under a National Partnership Agreement to provide internet training and access to remote Aboriginal communities in western NSW. The Association's body of experience and expertise in internet connectivity issues in remote situations, in delivery of digital divide training, and in community management and governance oversight, has enabled it to run a highly effective and successful program. Read about it.
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