What Do We Do?

What do we do?  CTCs are much more than just internet enabled centres.  They are quite simply the hub of their communities.  Each individual CTC  knows their area, the community, local media and local socio and economic environment. They deliver a wide range of services including:

  • Communication services – Internet, email, fax,  videoconferencing, webcasts, podcasts and other online services and information;
  • Community education, community consultation, and community engagement;
  • Online government and  e-government solutions for all tiers of government including labour/work participation schemes such as Work for the Dole, telehealth and telelaw;
  • Education and training services - basic ICT training, accredited training courses, TAFE and vocational training, industry and business training, online training facilitation and support;
  • IT services such as technical support, computer maintenance, website development, and desktop publishing;
  • Economic development – business skills training, ecommerce, business assistance, marketing material, job creation and volunteer training;
  • Social development services - support programs for youth, children, the aged and people with disabilities;
  • Community development services, community newspapers, bulletins, tourist and heritage information, library services. 

Many of the centres are quality suppliers, that is they have been assessed against ISO9000 customer service standards, and the process of accreditation is on-going. All centres run regional and state-wide services for government and private organizations who wish to reach clients through seminars, conferences and training programs.

  • Congratulations to Bob Neville From CTC@Tingha

    04 Aug 2011 4:24 PM | Linda Woodrow (Administrator)
    Bob took out the individual Building Inclusive Communities Award. He accepted the award at Parliament House from Premier Barry O'Farrell just yesterday. You can find out more about the wonderful things being done at Tingha at www.tingharocks.com.au
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  • EduOne Project Launch

    22 Jun 2011 1:34 PM | Linda Woodrow (Administrator)
    CTCA in partnership with University of New England and TAFE NSW New England, is very pleased to officially launch the EduONE project. This important new project is being funded under the Digital Regions funding initiative, and involves the development and delivery of new models of TAFE and university education services using the National Broadband Network (NBN). It will make available a wide range of state of the art on-line educational resources to residents in communities that are generally disadvantaged by their rural location, distance and the digital divide. 
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  • CTCA is a proud National Compact Partner

    01 Jun 2011 10:59 AM | Linda Woodrow (Administrator)
    CTC Association has very proudly signed as a National Compact Partner. The Compact includes shared principles, aspirations and priorities for action, that we welcome and embrace, such as "Shared Vision: The Australian Government and the Third Sector will work together to improve social, cultural, civic, economic and environmental outcomes, building on the strengths of individuals and communities. This collaboration will contribute to improved community wellbeing and a more inclusive Australian society with better quality of life for all."
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  • TechnoSeniors 2011

    01 May 2011 1:49 PM | Linda Woodrow (Administrator)
    Community Technology Centres around the state have just delivered the 9th annual TechnoSeniors program during Seniors Week 2011. Over one thousand seniors attended programs in small rural towns throughout NSW. The most popular courses were once again the basics - basic computing, internet and email, digital photos, online shopping, skype and family history. However several centres delivered innovative programs, including CTC@Mungindi's Introduction to Wii Fit,  CTC@Kyogle's Brain Games, CTC@Cootamundra's Facebook for Beginners, and CTC@Nabiac's Fighting Electricity Price Rises.  
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  • 2010 Australia and New Zealand Internet Best Practice Awards - Best Accessibility Initiative Runners Up

    01 Apr 2011 2:14 PM | Linda Woodrow (Administrator)
    CTC Association is very proud to have been awarded runner up in the 2010 Australia and New Zealand Internet Best Practice Awards
    in the Best Accessibility Initiative category. 
     
    The winner of the category was the National Library of New Zealand, so we feel very proud to be ranked up there with them given the difference in resourcing. 
     
    The Award is recognition for the vital service Community Technology Centres provide, addressing a real need in regional NSW by helping to provide access for marginalised sectors of small isolated communities. They provide a vital service to country people, particularly the unemployed, seniors, youth, women, indigenous groups and small business in smaller, more remote communities.
     
    The Award nomination states "The extraordinary thing about Community Technology Centres, that makes this entry special, is the level of volunteer activity. Small rural communities cannot afford or provide the usage rates to sustain businesses providing essential services.  In many towns there are critical gaps in ICT capacity, and CTC volunteers are the only source of technical support, cybersafety information, broadband advocacy, and digital literacy training for hundreds of kilometres."
     
    Congratulations to all the CTC managers and volunteers who have earned this recognition.  
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Copyright Community Technology Centres Association 2011